Freezer flap

I am in a flap about a flap on my freezer. It has cracked and I am trying to replace it, something I assumed would be relatively straightforward as the same part has broken before and I replaced it then with no bother.

This time round has proved to be a frustrating mega-stress. I ordered the correct part but was sent a freezer flap that did not fit so returned it and asked the spares company to send me the right one instead. I spoke to a man who assured me the correct flap was flapping its way to me. However, that was the same as the first one – wrong.

In the picture below you can see the two flaps on top of each other. One has holes so it can be attached to sticky out bits on the freezer door and flap up and down. The incorrect replacement has sticky out bits that are incompatible with the existing sticky out bits. (I did explain the issue quite clearly to the man using these technical terms).

The picture of the part on the website showed exactly what I wanted but both times something different was sent. So I got fed up with that company and tried another one in the hope it would be third time lucky with flap three – aka threezer flap. THE SAME THING HAPPENED. Picture = flap I want. Flap that arrives = WRONG flap. Now I don’t know what to do as I can’t bear the idea of re-living this rollercoaster of emotions only to be disapppointed once again.

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