As Jo mentioned below, I had to return two pairs of jeans to high-street clothing store H&J recently because they had sent the wrong size due to a kerfuffle involving the store changing all their sizes to match the sizes that people actually are. Finally they sent a third pair in the correct size. Hooray, I though. But my victory was short lived and they turned out to have a flaw in the dye, so they had to go back as well – argh!
I had to order the jeans online because they didn’t stock them in my local branch of H&J, but did click and collect from the store (so it too six trips in there to be left with no jeans – three pickups and three returns). I got to know one of the people behind the counter pretty well after all that. But I was pleased to see that on my last visit there, they had a whole rack of the previously online-only jeans – I managed to buy an unflawed pair in my size at last!
I have come to the conclusion that it is entirely down to me that they are now on sale in the Northbampton store. Their algorithms must have picked up a sudden surge in internet-orders to be collected from that store and kicked into action to stock them as standard. Their belief would have been further compounded when I bought a pair on almost the first day they were in stock. But the rest of the jeans will probably now languish there forever until jeans are no longer fashionable (are jeans fashionable?) because in truth, I am their only customer.